Inqubomgomo yobumfihlo
Ukuthi siqoqa, sisebenzisa futhi sivikela kanjani imininingwane yomuntu ngaphansi kwe-POPIA.
Le nqubomgomo ihunyushwe ngokufingqa. Uma kukhona umehluko, inguqulo yesiNgisi iyasebenza.
Who we are
Estolo is a service of IGCS PTY LTD (registration 2024/517961/07), 23 Fairways Road, Uvongo, KwaZulu-Natal 4270, South Africa. We are the responsible party under the Protection of Personal Information Act, 2013 (POPIA). Information Officer: the director of IGCS PTY LTD, reachable at ig@igcs.co.za.
What we collect
- Account details: the owner's name, email, mobile number and business details (name, VAT number, stores).
- Staff details you enter: names, roles and PINs (PINs are stored only as a one-way hash).
- Business records you create: products, prices, sales, refunds, payouts, cash-ups and the audit log.
- Billing records: invoices, payments and proof-of-payment files you upload.
- Messages you send us through the website, WhatsApp or email.
- Technical data needed to run and protect the service, such as IP addresses for spam protection (stored as a short one-way code) and device information for registered tills.
Why we use it
To provide the till service, to bill the subscription, to answer your questions, to keep the service secure and to meet legal duties (for example tax records). We do not sell personal information and we do not use it for advertising.
Where it is kept
Data is stored with Google Cloud (Firebase) in Johannesburg, South Africa. Some service providers (for example Google, and our email provider) may process data outside South Africa under safeguards required by POPIA.
How we protect it
Connections are encrypted (HTTPS). Access is controlled per business and per role, so staff only see what you allow. PINs and device secrets are hashed. Changes are recorded in an audit log.
How long we keep it
While your account is active, and afterwards for as long as the law requires for financial records (normally 5 years). You can ask us to delete other information when you close your account.
Your rights
You may ask to see, correct or delete your personal information, and you may object to its use. Write to ig@igcs.co.za. You may also complain to the Information Regulator (South Africa): inforeg.org.za.
Cookies
This website does not use advertising or tracking cookies. The Estolo app stores information on your device (for example the till's registration and unsent sales) so that it can work offline.
Changes
We may update this policy and will show the date of the latest version here. Last updated: 2026-10-20.